Introduction
Welcome to LeadsPocket.
LeadsPocket is a lead management application that helps users organize, manage, search, track, and follow up with leads and customer information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, how long we retain it, and how you can request deletion of your account and associated data.
By using LeadsPocket, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on how you use LeadsPocket, we may collect the following information:
Account Information
When you create or use a LeadsPocket account, we may collect:
- Email address
- Name or profile information provided through your account
- Authentication information associated with your account
If you use Google Sign-In or another supported authentication method, we may receive information provided by that authentication provider, such as your email address, name, profile information, and account identifier, as permitted by the provider.
Lead and Customer Information
LeadsPocket allows you to enter and manage information about your leads and customers, which may include:
- Client name
- Phone number
- Lead status
- Feedback or notes
- Registration date
- Follow-up date and time
- Other information that you choose to enter into the application
You are responsible for ensuring that you have the appropriate rights and permissions to collect and manage information about your leads and customers.
Profile Information
You may provide profile information such as your name and profile image.
Device and Technical Information
We may receive certain technical information necessary to operate, secure, and troubleshoot the application, such as:
- Device and application information
- Operating system information
- Application version
- Technical identifiers
- Diagnostic or error information
The exact information collected may depend on your device, operating system, and third-party services integrated into the application.
3. How We Use Information
We use collected information to:
- Create and manage your LeadsPocket account.
- Authenticate you and keep your account secure.
- Store and display your leads and customer information.
- Provide lead search, filtering, status tracking, and follow-up functionality.
- Synchronize your information across supported services and devices.
- Provide customer support.
- Process and manage subscriptions and access to paid features.
- Maintain, secure, troubleshoot, and improve LeadsPocket.
- Detect and prevent abuse, fraud, or unauthorized access.
- Comply with applicable legal obligations.
We do not sell your personal information.
4. Third-Party Services
LeadsPocket uses third-party service providers to provide certain features and infrastructure.
These services may include:
Firebase / Google Cloud
Used for authentication, database storage, and application infrastructure.
Google Sign-In
Used when you choose to authenticate using your Google account.
RevenueCat
Used to manage subscription information and subscription entitlements.
Google Play / Apple App Store
Used to process and manage subscriptions and payments when you purchase a subscription through the applicable app store.
These third-party providers may process information according to their own privacy policies and applicable terms.
We require applicable service providers to handle information appropriately and to provide protections consistent with applicable requirements.
Apple requires developers to account for the privacy practices of third-party partners whose code is integrated into the app, and Google requires Data Safety disclosures to include relevant SDK and third-party data handling.
5. Data Sharing
We may share or provide access to information with service providers when necessary to operate LeadsPocket, including providers used for:
- Authentication
- Cloud storage and databases
- Subscription management
- Payment processing through applicable app stores
- Security and technical infrastructure
- Customer support
We may also disclose information when required by applicable law, legal process, or to protect the rights, safety, security, or property of LeadsPocket, our users, or others.
We do not sell personal information to third parties.
6. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Access to account data is restricted through authentication and authorization controls.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
7. Data Retention
We retain your information for as long as necessary to provide LeadsPocket and its features, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
When information is no longer required for these purposes, we will delete or anonymize it where reasonably appropriate and permitted by applicable law.
8. Account and Data Deletion
You may request deletion of your LeadsPocket account and associated personal data.
You can submit a deletion request through our:
Delete Account page.
When we receive a valid deletion request, we will process the request and delete the account and associated data in accordance with applicable requirements and our retention obligations.
Some information may need to be retained where required by law or reasonably necessary for legitimate purposes such as fraud prevention, security, or legal compliance.
Google Play requires apps that support account creation to provide a way for users to request deletion of their account and associated data.
9. Subscriptions and Payment Information
LeadsPocket may offer paid subscription plans.
Payments are processed through the applicable app store. LeadsPocket does not directly process or store your full payment card information.
Subscription information may be processed by the applicable app store and subscription management services in order to determine your subscription status and access to paid features.
10. Children’s Privacy
LeadsPocket is not intended to collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information through LeadsPocket in circumstances where such collection is not permitted, please contact us so that we can review and take appropriate action.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information associated with your account.
- Request correction of inaccurate information.
- Request deletion of your account and associated information.
- Ask questions about how your information is handled.
To make a privacy-related request, contact:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to LeadsPocket, our services, legal requirements, or our data practices.
When we make changes, we will update the Last Updated date at the top of this page.
13. Contact Us
If you have questions about this Privacy Policy or how LeadsPocket handles your information, contact us:
LeadsPocket
Email: contact@leads-pocket.com