Frequently Asked Questions
Everything you need to know about LeadsPocket.
Getting Started
What is LeadsPocket?
LeadsPocket is a simple lead management app that helps you organize your leads, track their status, search for customer information, and manage follow-ups from one place.
How do I create an account?
You can create a LeadsPocket account using email and password or through Google Sign-In.
Can I use LeadsPocket for free?
Yes. LeadsPocket includes a Free Plan. Paid plans are also available for users who need additional features.
Managing Leads
How do I add a new lead?
Open the LeadsPocket app and use the Add Lead option to enter your customer’s information, including their name, phone number, status, feedback, and follow-up details.
Can I search for a lead?
Yes. LeadsPocket lets you quickly search for leads using information such as the client’s name or phone number.
Can I track the status of my leads?
Yes. You can organize leads using different statuses such as New Lead, Follow Up, Interested, Not Interested, Visit Scheduled, Offer Made, Closed Won, and Closed Lost.
Can I schedule a follow-up?
Yes. You can add a follow-up date and time to a lead so you can keep track of your next follow-up.
Account & Profile
Can I update my profile information?
Yes. You can update your first name, last name, phone number, and profile picture from your profile.
Can I change my password?
If your account was created using email and password, you can request a password reset from your profile.
I use Google Sign-In. Can I reset a password?
Google Sign-In accounts don’t use a LeadsPocket password, so password reset through LeadsPocket is only available for email-and-password accounts.
Subscriptions & Payments
Does LeadsPocket offer paid subscriptions?
Yes. LeadsPocket offers paid subscription plans in addition to the Free Plan.
Where are subscription payments processed?
Subscriptions purchased through the app are processed by the applicable app store, such as Google Play or the Apple App Store.
How can I manage or cancel my subscription?
Subscriptions are managed through the app store account used to make the purchase. Cancelling a subscription does not automatically delete your LeadsPocket account.
Privacy & Account Deletion
How can I delete my LeadsPocket account?
You can delete your account directly from the Profile section inside the app. You can also submit a deletion request through our Delete Account page.
What happens when I delete my account?
Your LeadsPocket account and associated profile and lead data are deleted, subject to information that may need to be retained where required for legal, security, or fraud-prevention purposes.
Can I recover my account after deleting it?
No. Account deletion is permanent and cannot be undone.
How can I contact LeadsPocket support?
You can contact us through the Support page or email us at contact@leads-pocket.com.